UC & Collaboration

Download:    Certification Overview   •   Update CCNP, CCIP, and CCDP

CCNA Voice Certification	Certification Details

IIUC – Implementing Cisco IOS Unified Communications
CVOICE – Cisco Voice over IP v6.0

CCVP Certification – UCM 6.0	Certification Details

QOS – Implementing Cisco Quality of Service
CVOICE – Cisco Voice over IP v6.0
CIPT1 – Implementing Cisco Unified Communications IP Telephony v6.0 Part 1
CIPT2 – Implementing Cisco Unified Communications IP Telephony v6.0 Part 2
TUC – Troubleshooting Cisco Unified Communication Systems
CCVP – Qualification Package	QP
CCVP BootCamp – The Power Program	BC
CCxP Recertification – BSCI Update	RZ

CCIE Voice	Certification Details

QOS – Implementing Cisco Quality of Service
CVOICE – Cisco Voice over IP v6.0
CIPT1 – Implementing Cisco Unified Communications IP Telephony v6.0 Part 1
CIPT2 – Implementing Cisco Unified Communications IP Telephony v6.0 Part 2
TUC – Troubleshooting Cisco Unified Communication Systems
IUM – Implementing Cisco Unified Messaging
IIUC2 – Implementing Cisco IOS Unified Communications Part 2 (IIUC2) v1.0
UCAD – Cisco Unified Communications Architecture and Design
CCIE Voice – Qualification Package	QP
CCIE Voice Theory – The Written Exam
CCIE Voice Lab – The Practical Exam

Unified Communications Manager

IIUC – Implementing Cisco IOS Unified Communications
CVOICE – Cisco Voice over IP v6.0
QOS – Implementing Cisco Quality of Service
CIPT1 – Implementing Cisco Unified Communications IP Telephony v6.0 Part 1
CIPT2 – Implementing Cisco Unified Communications IP Telephony v6.0 Part 2
TUC – Troubleshooting Cisco Unified Communication Systems
CIPT1 / CIPT2 BootCamp – The Power Program	BC
IIUC2 – Implementing Cisco IOS Unified Communications Part 2 (IIUC2) v1.0
IIUC BootCamp	BC
UCAD – Cisco Unified Communications Architecture and Design
UCAD / CUDN BootCamp	BC
UCM70 – Implementing Cisco Unified Communications Manager v7.0 Features
ACUCM – Administering Cisco Unified Communications Manager v7.0
IUCS – Implementing Unified Communications Security
GWGK – Implementing Cisco Voice Gateways and Gatekeepers
Cisco UC Kitchen – Cisco UC Express 5-gangen menu	QP

Unity & Unified Messaging

CUDN – Cisco Unity Design and Networking
IUM – Implementing Cisco Unified Messaging
AUM – Administering Cisco Unified Messaging
IUC – Implementing Cisco Unity Connection v7.0

Presence

PRSDI – Cisco Unified Presence Design and Implementation

Unified Contact Center, ICM and IP Contact Center

UCCXD – Unified Contact Center Express & Unified IP IVR Deployment
UCCXA – Covering advanced techniques in scripting and overall CRS functionality
ICMPT1 – Cisco ICM Product Training Part 1
ICMPT2 – Cisco ICM Product Training Part 2
IPCCE – IP Contact Center Enterprise